What should I do if I haven't received my order due to shipping issues?Updated 2 months ago

We apologize for the inconvenience caused by shipping delays. If you haven't received your order, please be assured that we are doing our best to resolve the issue. Our local post office has been experiencing significant challenges, causing delays and returns of shipments.

If your order hasn't arrived, we typically ship a replacement to prevent further delay. Please check your email for a tracking number as soon as it is processed and the package is on its way. You might receive the original shipment as well; if that happens, feel free to keep the extras as backups.

We appreciate your patience and understanding during this time.