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Processing for accidental orders may vary by country. We recommend reaching out to us at hello@veryspecialgames.com so our team can guide you on the best next steps for your location.

Can I return an item if I ordered by mistake?

Frequently Asked Questions

Order Questions/Concerns

How do I apply promo/discount codes?

What should I do if I did not receive a game purchased some time ago?

How do I track my order?

Can I edit or add anything to my order?

Can I change the name on my shipping information?

Can I get a refund for an accidental duplicate purchase?

What is your cancellation policy?

How do I cancel my order?

How do I make a return/exchange?

What’s your return policy?

When will I get my refund?

Cancelation/Return/Refund

My order was marked delivered but it’s not here.

What should I do if there's a delivery issue with my order?

What if my package gets lost in transit?

What is your shipping policy?

Tracking and Delivery Concerns

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

Incorrect and Damaged Orders

Why can't I place an order for specific items?

Why can't I buy just the Expansion Pack for Ransom Notes?

Games Availability

What can be done about the differences in duck colors in the game?

How can I obtain additional metal trays for the Ransom Notes game?

Can I purchase expansion packs separately for your games?

Game Specific Questions

Ransom Notes: Base Game

Abducktion: A Weirdly Strategic Game of Duck Kidnapping

Tiny Laser Heist: A Hilariously Awkward 3D Heist Game

Yamma: Spinning 4-in-a-Row Game in 3D

Venns with Benefits: The Hilarious Venn Diagram Game

Puns of Anarchy: The Outrageous Pun-Making Game

Bloomchasers: Delightful 3D Tree Game of Flowers and Wits

Charty Party: All Ages Edition

Packed Up! A Quick-Hands Card Game of Outdoorsy Cleverness

Landfall: A Cozy Volcano Island-Building Game

Skyscratchers: A Sneakily Strategic Game of Escaped Cats

Game Specific FAQ

Can I return an item if I ordered by mistake?Updated a month ago