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Order Questions/Concerns

If you have questions related to your order/s. Please see here.

How do I track my order?

Once your order has been placed and processed, you’ll receive a confirmation email with your order details and a tracking number. Simply click the tracking link in your email, or enter your tracking number on our [tracking page]. Please note: trackin

Can I edit or add anything to my order?

Once an order is placed, we’re unable to make changes to the items in it. However, if you need to update your shipping address or contact details, please reach out to us right away at [email protected]. We’ll do our best to update your infor

Can I return an item if I ordered by mistake?

Processing for accidental orders may vary by country. We recommend reaching out to us at [email protected] so our team can guide you on the best next steps for your location.

Can I change the name on my shipping information?

Absolutely! If you’ve entered the wrong account information or an incorrect name in your shipping details, we can help update it. Just email us at [email protected] with the correct details as soon as possible, and we’ll make the necessary c

Can I get a refund for an accidental duplicate purchase?

Yes, if you accidentally purchase an item twice, like an additional pack, we can remove the extra item and process a refund for you. Please reach out to us promptly after noticing the mistake for a quick resolution.