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We&#x2019;re so sorry your item didn&#x2019;t arrive in perfect condition! Sometimes items can get damaged during shipping, but we&#x2019;ll make it right.Please email us at <a data-start="286" data-end="312" rel="noopener">hello@veryspecialgames.com</a> with a photo of the damaged item, and our team will be happy to assist you. In most cases, we&#x2019;ll ship you a replacement at no cost.

We’re so sorry your item didn’t arrive in perfect condition! Sometimes items can get damaged during shipping, but we’ll make it right. Please email us at hello@veryspecialgames.com with a photo of the damaged item, and our team will be happy to assis

What do I do if my item(s) arrives damaged?

Frequently Asked Questions

Incorrect and Damaged Orders

How do I apply promo/discount codes?

What should I do if I did not receive a game purchased some time ago?

How do I track my order?

Can I edit or add anything to my order?

Can I return an item if I ordered by mistake?

Can I change the name on my shipping information?

Can I get a refund for an accidental duplicate purchase?

Order Questions/Concerns

What is your cancellation policy?

How do I cancel my order?

How do I make a return/exchange?

What’s your return policy?

When will I get my refund?

Cancelation/Return/Refund

My order was marked delivered but it’s not here.

What should I do if there's a delivery issue with my order?

What if my package gets lost in transit?

What is your shipping policy?

Tracking and Delivery Concerns

What do I do if I receive the wrong item in my order?

Why can't I place an order for specific items?

Why can't I buy just the Expansion Pack for Ransom Notes?

Games Availability

What can be done about the differences in duck colors in the game?

How can I obtain additional metal trays for the Ransom Notes game?

Can I purchase expansion packs separately for your games?

Game Specific Questions

Ransom Notes: Base Game

Abducktion: A Weirdly Strategic Game of Duck Kidnapping

Tiny Laser Heist: A Hilariously Awkward 3D Heist Game

Yamma: Spinning 4-in-a-Row Game in 3D

Venns with Benefits: The Hilarious Venn Diagram Game

Puns of Anarchy: The Outrageous Pun-Making Game

Bloomchasers: Delightful 3D Tree Game of Flowers and Wits

Charty Party: All Ages Edition

Packed Up! A Quick-Hands Card Game of Outdoorsy Cleverness

Landfall: A Cozy Volcano Island-Building Game

Skyscratchers: A Sneakily Strategic Game of Escaped Cats

Game Specific FAQ

What do I do if my item(s) arrives damaged?Updated a month ago