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Incorrect and Damaged Orders
Get support for incorrect, missing, or damaged items and learn how we resolve order issues quickly.
What do I do if I receive the wrong item in my order?
We’re so sorry for the mix-up! If you received the wrong item, please email our team at [email protected] so we can help. To speed things up, include:. A photo of the item you received. The name of the missing item(s). Also, be sure to doubl
What do I do if my item(s) arrives damaged?
We’re so sorry your item didn’t arrive in perfect condition! Sometimes items can get damaged during shipping, but we’ll make it right. Please email us at [email protected] with a photo of the damaged item, and our team will be happy to assis