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Approved refunds will be processed back to your original payment method. Please note it may take some time for your bank or card provider to post the refund.Please allow 3-5&#xA0;business days for the refund to reflect in your account.

Approved refunds will be processed back to your original payment method. Please note it may take some time for your bank or card provider to post the refund. Please allow 3-5 business days for the refund to reflect in your account.

When will I get my refund?

Frequently Asked Questions

Cancelation/Return/Refund

How do I apply promo/discount codes?

What should I do if I did not receive a game purchased some time ago?

How do I track my order?

Can I edit or add anything to my order?

Can I return an item if I ordered by mistake?

Can I change the name on my shipping information?

Can I get a refund for an accidental duplicate purchase?

Order Questions/Concerns

What is your cancellation policy?

How do I cancel my order?

How do I make a return/exchange?

What’s your return policy?

My order was marked delivered but it’s not here.

What should I do if there's a delivery issue with my order?

What if my package gets lost in transit?

What is your shipping policy?

Tracking and Delivery Concerns

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

Incorrect and Damaged Orders

Why can't I place an order for specific items?

Why can't I buy just the Expansion Pack for Ransom Notes?

Games Availability

What can be done about the differences in duck colors in the game?

How can I obtain additional metal trays for the Ransom Notes game?

Can I purchase expansion packs separately for your games?

Game Specific Questions

Ransom Notes: Base Game

Abducktion: A Weirdly Strategic Game of Duck Kidnapping

Tiny Laser Heist: A Hilariously Awkward 3D Heist Game

Yamma: Spinning 4-in-a-Row Game in 3D

Venns with Benefits: The Hilarious Venn Diagram Game

Puns of Anarchy: The Outrageous Pun-Making Game

Bloomchasers: Delightful 3D Tree Game of Flowers and Wits

Charty Party: All Ages Edition

Packed Up! A Quick-Hands Card Game of Outdoorsy Cleverness

Landfall: A Cozy Volcano Island-Building Game

Skyscratchers: A Sneakily Strategic Game of Escaped Cats

Game Specific FAQ

When will I get my refund?Updated a month ago