very-special-games logo
very-special-games logo

All articles

Cancelation/Return/Refund

Thinking of canceling, returning, and/or still waiting for your refund? Please see here.

What is your cancellation policy?

Orders can usually be canceled within 2 hours of being placed. Because our system communicates immediately with our fulfillment center, cancellation isn’t always guaranteed. If you’d like to cancel, please email us right away at hello@veryspecialgame

How do I cancel my order?

You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message.

How do I make a return/exchange?

We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return. To be eligible, your item must:. Be in the same condition as when you received it. Remain in its original shrink wrap, unused, with tags. Be re

What’s your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, in the original shrinkwrap and unused, with tags, an

When will I get my refund?

Approved refunds will be processed back to your original payment method. Please note it may take some time for your bank or card provider to post the refund. Please allow 3-5 business days for the refund to reflect in your account.