very-special-games logo
very-special-games logo

All articles

Tracking and Delivery Concerns

My order was marked delivered but it’s not here.

If no one was home at the time of delivery, the carrier may have left your package in a secure location. Here are a few steps to try:. Check around your home – Look near doors, porches, garages, or other safe drop-off spots. Ask neighbors or building

What should I do if there's a delivery issue with my order?

If you experience any delivery issues—such as an incorrect address or a delivery failure—please contact us at [email protected] with your order details. Our team will work with you to resolve the issue, which may include reshipping your orde

What if my package gets lost in transit?

At Very Special Games, we do our best to make sure every order arrives safely. If your package appears to be lost in transit, please contact us at [email protected] with your order number and any details you have. Our team will investigate w

What is your shipping policy?

Processing TimesOrders are typically processed within 1 business day (excluding weekends and holidays) after you receive your order confirmation email. You’ll receive another email once your order has shipped. Shipping times are usually 2–6 business